We recognize, respect, and protect the privacy of our customers. Your privacy and personal information are held in trust when you shop online with us. Our customer's order information stays with us and our third party licensors - no one else will see it. We do not sell, rent, trade or share ANY information regarding or provided by our customers to any other party for any reason. We require and only use information our customers knowingly and willingly provide to process their order, fulfill their service request or to enhance their personal shopping experience. Any information received by us is held with the utmost care and security. All information is stored on a secured server and is not accessible to other third parties. If you do not wish your information to be processed online you do have the option of placing an order over the phone.
This Site uses a secure server (SSL) to encrypt all of your personal information. We use customer information for the sole purpose of processing your order or contacting you if necessary. We do provide you with the option of receiving special promotions and offers from the Site via e-mail or Canada mail when you are setting up your account.
Delivery and Risk of Loss Policy:
We do not guarantee delivery dates. We will use our best effort to communicate the delivery time with our customers. We will not refund an order because it did not arrive on an estimated delivery date.
All items purchased from the Site are delivered pursuant to a shipment contract with the carrier of our choosing. Unless you go to pick up your order at the store you selected. The risk of loss and title for such items will pass to you upon our delivery of your order to the carrier. Any shipping damage should be reported at the time of delivery to the shipping company. If special packaging is required for proper shipping, you will be charged accordingly. All orders from the Site are delivered in canada only.